Privacy Policy

1. We Respect Your Privacy

Trim Audio is an online tool for automatically removing silent gaps from audio. Our core design principle is to process audio locally in your browser whenever possible and avoid unnecessary uploads.

This Privacy Policy explains what information we collect, how we use it, and how you can contact us.

2. How Audio Files Are Processed

When you use the audio silence cleaner, your audio file is usually processed locally in your browser and is not uploaded to Trim Audio servers.

• We usually do not receive, store, or manually review the audio files you select for cleaning.
• The cleaned output is generated by your browser and downloaded to your device.
• If we add cloud processing, history, or file storage features in the future, we will explain that clearly in the relevant feature.

3. Information We Collect

• Account information, such as email, login provider, avatar, or basic profile details.
• Usage information, such as quota usage, plan limits, file size checks, and processing success or failure status.
• Payment information, where payments, subscriptions, and order status are processed by Creem and we store only necessary order and subscription records.
• Security information, such as Turnstile verification results, session cookies, IP address, and security logs.
• Analytics information from Google Analytics, such as page views, site performance, and feature usage.
• Support information you provide when contacting us by email or form.

4. How We Use Information

• Provide, maintain, and improve Trim Audio.
• Manage accounts, sessions, free usage limits, membership benefits, and subscriptions.
• Handle payments, refunds, invoices, and billing support.
• Prevent abuse, attacks, fraud, and attempts to bypass limits.
• Analyze website performance and user experience with Google Analytics.
• Respond to support, privacy, and refund requests.

5. Third-Party Services

We may use the following third-party services to operate the website:

• Creem for payments, subscriptions, and orders.
• Google OAuth for Google sign-in.
• Google Analytics for website analytics.
• Cloudflare Turnstile for security verification and abuse prevention.
• Resend for account, verification, and notification emails.
• Database and hosting providers for account, subscription, usage, and website operation data.

These third parties process relevant data under their own privacy policies.

6. Cookies and Local Storage

We use cookies, local storage, or similar technologies to keep you signed in, remember language/theme preferences, track guest free usage, perform security checks, and run Google Analytics.

You can manage cookies through your browser settings. Disabling certain cookies may affect login, security verification, or some features.

7. Data Retention

We retain necessary information for as long as needed to provide the service, meet legal requirements, resolve disputes, prevent abuse, and maintain business records.

When information is no longer needed, we delete, anonymize, or handle it according to applicable law.

8. Your Rights

Depending on applicable law in your location, you may request access, correction, deletion, or restriction of your personal information, or object to certain processing.

To make a request, contact us at support@trimaud.com.

9. Children's Privacy

Trim Audio is not directed to children under 13. If you believe a child has provided personal information to us, please contact us so we can delete it.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

• Email: support@trimaud.com
• Website: https://www.trimaud.com